Beauty & Personal Care

Schwarzkopf Mousse Recall: Osis Grip Cans Can Explode

What Was Recalled?

If you have a can of Schwarzkopf Professional Osis Grip in the 6.76 fl. oz. (200 ml) size, check the batch code on the back before you use it again. Henkel Corporation is recalling 25 lots of the product because the aluminum can may leak under pressure and burst.

Henkel is the German consumer goods company behind Dial soap, Persil and Purex detergents, Snuggle fabric softener, and Loctite adhesives. Schwarzkopf is its hair care division, and Schwarzkopf Professional is the salon line sold through beauty distributors to stylists — which is why most of these cans ended up behind a salon chair rather than on a drugstore shelf.

The company announced the recall on August 11, 2026, and the FDA published the notice the same day.

Which Products Are Affected?

One product in one size is covered: Schwarzkopf Professional Osis Grip, 6.76 fl. oz. / 200 ml, in an aluminum can. The FDA record describes it as an extra strong mousse; some news coverage called it a hairspray. Both describe the same can.

Twenty-five batch codes are recalled:

2901X4577N2901X4578N290265P91O290665Q30O290855N31O
290866R38P290994281N291046L06P291174W17N291435H76O
291435H77O291455N33O291515A59O291515A99O291515B01O
291555N33O291615B01O291616B68P291716B69P291825E960
291925E96O292015B73O2928Y538BO2928Y539BO293066U32P

These codes are reproduced exactly as Henkel published them. Several end in a character that could be read as either the letter O or the number 0, and two of them differ by a single digit. If your code is close to one on this list but you can’t tell the characters apart with confidence, call Henkel at 1-800-234-4672 and read it out rather than guessing.

Henkel says no other Henkel products are part of this recall, and that cans of Osis Grip carrying a code not on this list are safe to use.

Why Was It Recalled?

Henkel describes the problem as a packaging defect: product can leak from the can under pressure, which creates a risk of explosion.

An aerosol can holds its contents under pressure. A can that leaks slowly or fails at a weak point can rupture, throwing metal fragments and propellant. A person holding it, or standing next to it, can be struck.

One customer reported bruising on the hand after a can burst. Two salons also reported problems. Henkel says no other injuries were identified.

The FDA has not yet assigned this recall a classification. Classification is the agency’s severity rating — Class I for a reasonable probability of serious health consequences, Class II for temporary or medically reversible problems, Class III for unlikely harm. It is applied when the recall is entered into the FDA’s enforcement report database, which typically happens weeks after a company announcement.

What Should Consumers Do?

  • Stop using the product if the batch code on the back matches one on the list above. Don’t press the nozzle to test it.
  • Handle the can gently. Henkel’s notice doesn’t give storage instructions beyond returning the product. Ordinary aerosol precautions apply while you have it: keep it away from heat and direct sun, don’t puncture it, don’t put it in a hot car.
  • Return it to the place you bought it for a full refund — the salon, distributor, or retailer that sold it to you.
  • Call 1-800-234-4672 with questions. Henkel’s specialists take calls Monday through Thursday from 6:30 a.m. to 4:00 p.m. and Friday from 6:00 a.m. to noon Pacific time.
  • Seek medical attention if a can burst and injured you.

Refund, Replacement or Repair Information

Henkel’s remedy is a full refund, and it runs through the place of purchase rather than through the company directly.

There is no online claim form and no recall portal for this one. Henkel’s notice sets no deadline for returns.

Bring the can itself if you can — the batch code on it is the proof that your unit is covered. A receipt helps, though the notice does not say one is required.

Salon owners and stylists who bought through a distributor should contact that distributor rather than Henkel. Returns for professional accounts normally go back up the same channel they came down.

If the store you bought from turns you away or says it hasn’t heard of the recall, call Henkel’s consumer line at 1-800-234-4672 and ask how to proceed. Printing the FDA notice and bringing it with you also tends to shorten the conversation at the counter.

Will I Get Cash or Store Credit?

Henkel’s notice says a full refund and does not specify the form. In practice, whether you get cash, a card refund, or store credit is decided by the business handing it over, not by Henkel. A retailer refunding to the original card is common; a salon may offer credit toward your next appointment or product purchase. You can ask for the refund in the form you paid.

Where Was It Sold?

Henkel distributed the product through 21 distributors in twelve states: Alaska, Arizona, California, Florida, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, South Carolina, Texas, and Washington. It also reached hair professionals and consumers at the retail level.

Henkel titled the announcement a nationwide recall while listing distribution in twelve states. Professional product moves between accounts and across state lines after it leaves the distributor, which is the likely reason the company is treating the recall as national in scope. Check your can wherever you live.

How to Identify the Recalled Product

The code on the back is a ten-character string mixing digits and letters, such as 2901X4577N. It is not the barcode, and it is not the price sticker. If you bought at retail, that can is the only thing you need to check.

If you work in a salon, check every open can at each station as well as unopened backstock, since cans from different lots are often in use at the same time. Distributor invoices and case labels won’t necessarily list the batch codes — those are printed on the individual cans.

If the can has been transferred to a different container or the code has worn off, you have no way to verify it. In that case, treat it as unverifiable and contact Henkel before continuing to use it.

What If I Was Injured?

If a can burst and hurt you, get evaluated by a clinician and tell them the injury came from a pressurized aerosol can — that matters for how eye injuries and puncture wounds are assessed.

A recall refund is not a compensation program; it returns the purchase price and nothing more.

Keep the can, its packaging, and any receipt or invoice, and photograph both the injury and the damaged can. Report the incident to the FDA through MedWatch and to Henkel at 1-800-234-4672.

Legal options exist for people injured by a defective product. This page is not legal or medical advice and does not recommend a firm.

How to Report an Incident

Cosmetics fall under the FDA. Report a problem with this product, including an injury, through the FDA’s MedWatch consumer reporting form or by calling the FDA at 1-888-INFO-FDA (1-888-463-6332). You can also report a product problem online.

Reports from consumers are how this recall started, and they are how the FDA decides whether to expand it.

Official Recall Information

This is a voluntary recall by Henkel, conducted with the FDA’s knowledge and posted by the FDA as a company announcement. The agency publishes those notices as a public service and does not endorse the product or the company.

It has not yet been assigned an FDA recall number, and Henkel’s announcement gives no total unit count. Both would appear in the enforcement report entry, and this page will be updated when that record is published.

The recall is ongoing. The FDA terminates a recall once it is satisfied the affected product has been removed from the market, and that has not happened here.

Frequently Asked Questions

Which Schwarzkopf products are recalled?

Only Schwarzkopf Professional Osis Grip in the 6.76 fl. oz. (200 ml) aluminum can, and only the 25 batch codes listed in Henkel’s notice. Henkel says no other Henkel or Schwarzkopf products are affected, and Osis Grip cans with codes outside that list are safe to use.

How do I know if my Osis Grip can is recalled?

Look at the batch code on the back of the can and compare it to the list of 25 codes above. If the characters are hard to read or your code is nearly identical to one on the list, call Henkel at 1-800-234-4672 rather than assuming.

What is the danger with the recalled Osis Grip?

Henkel says the can may leak under pressure, which creates a risk of explosion. One customer reported bruising on the hand from a can that burst, and two salons reported problems. No other injuries have been identified.

How do I get a refund for the recalled Schwarzkopf Osis Grip?

Return the can to the salon, beauty supply store, distributor, or retailer that sold it to you and ask for a full refund. There is no claim form, no portal, and no stated deadline. Henkel’s consumer line is 1-800-234-4672.

Do I need a receipt to return it?

Henkel’s notice doesn’t say a receipt is required, and the batch code on the can is what shows your unit is covered. Bring the receipt if you have it, since individual stores set their own return practices.

Is the recall only in the 12 states listed?

Henkel called it a nationwide recall while listing distributors in twelve states. Professional product moves between accounts after it leaves the distributor, so check your can regardless of where you live.

About This Page

RecallRefunds.com is a consumer information site. We are not a recall administrator, a law firm, a government agency, or the manufacturer, and we are not affiliated with Henkel or Schwarzkopf. This page summarizes a public product recall and is general information, not legal or medical advice. If you’re unsure whether your product is affected, check the batch code above against the official notice.