What Was Recalled?
OCOOPA Direct announced a recall of about 1.5 million rechargeable hand warmers on July 30, 2026.
OCOOPA is a portable-warmth brand that says it has focused on rechargeable hand warmers since 2018. CPSC identifies Shenzhen Street Cat Technology Co., Ltd., doing business as OCOOPA Direct, as the importer of the recalled products.
Which Products Are Affected?
| Product | Models |
|---|---|
| OCOOPA Rechargeable Hand Warmers | UT3053, UT3056, ZLS-118, ZLS-118S, ZLS-118D, H01, H01(PD) |
UT3053 is also marketed as the UT3 Lite, while UT3056 is the UT4 Young. The recalled hand warmers came in different colors and designs and were sold in packs of two magnetic units with a charging cable.
“OCOOPA” is printed on the top of the hand warmer and on the packaging. The model number and three-digit batch number are printed on the underside.
Why Were They Recalled?
The lithium-ion batteries in the recalled hand warmers can overheat and ignite, creating serious fire and burn hazards.
OCOOPA Direct has received 1,480 overheating reports. The reported incidents resulted in 15 fires and 350 burn injuries. CPSC also reports that an 83-year-old consumer in San José, California died in February 2026.
What Should Consumers Do?
- Stop using the recalled hand warmers immediately.
- Compare your device with the affected models listed above.
Refund, Replacement or Repair Information
OCOOPA Direct is offering a full refund, either in the original form of payment or as an OCOOPA gift card.
To make a claim, use the OCOOPA product recall page. Consumers will be asked to write “RECALLED” on the hand warmer in permanent marker and submit a photo showing the marking, model number and three-digit batch number.
For recall assistance, email ocooparecalls@ocoopa.cc.
The CPSC announcement does not give a deadline for submitting a refund claim.
Where Were They Sold?
The recalled hand warmers were sold online at Amazon.com, Ocoopa.com, Ocoopa.net and Walmart.com from September 2018 through May 2026.
They sold for about $15 to $60 and were manufactured in China.
Check older hand warmers you may still keep in a coat pocket, glove compartment, travel bag or winter-storage box.
How to Safely Dispose of a Recalled Hand Warmer
Do not put the recalled device in regular trash, curbside recycling or the used-battery collection boxes commonly found at retail and home-improvement stores.
CPSC says defective lithium-ion batteries have a greater fire risk and must be handled differently. Contact your local household hazardous waste collection center first and ask whether it accepts defective lithium-ion batteries. If it does not, contact your municipality for disposal instructions.
OCOOPA says consumers should keep the recalled device until their claim has been reviewed and they receive disposal instructions.
What If the Hand Warmer Overheated or Caused a Burn?
Seek appropriate medical care for any burn or other injury.
If the hand warmer caused an injury, fire or property damage, keep photos, medical records, repair estimates and purchase information.
The CPSC notice does not describe compensation for medical bills, fire damage or other losses.
How to Report an Incident
CPSC asks consumers to report incidents involving the recalled hand warmers through SaferProducts.gov.
Include the model number, batch number, when the incident happened and a clear description of the outcome.
If you have trouble receiving the recall remedy or believe OCOOPA is not responding to your request, CPSC also provides a recall complaint process for consumers experiencing remedy problems.
Frequently Asked Questions
Do I need the original box or receipt to request a refund?
The CPSC recall notice does not say that the original packaging or a receipt is required.
I bought a two-pack. Should I check both hand warmers?
Yes. Check the identifying information on both units rather than assuming that checking one covers the pair.
Do I request the refund from Amazon or Walmart if I bought it there?
No. CPSC directs consumers to OCOOPA Direct for the recall remedy, regardless of which listed retailer sold the product.
About This Page
RecallRefunds.com is a consumer information site. We are not a recall administrator, a law firm, a government agency or OCOOPA. This page summarizes a public product recall and is general information, not legal or medical advice.
Related Posts
- Can Consumer Complaints Cause a Product Recall? – How consumer reports can contribute to a recall investigation.
- What to Do After a Product Injury or Property Damage – What records to preserve if a recalled product caused harm.
- Do Product Recall Refunds Expire? – What to know about recall remedies and deadlines.