If you used CVS.com, CVSHealth.com or the CVS app in the United States before July 27, 2026, the CVS privacy settlement pays up to $5 with no documentation or up to $10 with proof that you accessed a covered CVS digital property. Only one payment is allowed per household, and claims close November 16, 2026.
CVS Pharmacy is one of the largest retail pharmacy chains in the United States. Criteo Corp. is a digital advertising company that provides advertising technology and related services. The lawsuit alleged that technology embedded in CVS digital properties disclosed health, personal, browsing and other information about users to Criteo or other third parties without proper authorization.
CVS and Criteo deny the allegations and deny that they violated the law. They agreed to a proposed settlement with a maximum cash payment of $20.5 million to resolve the case without a trial or admission of liability.
What the CVS Settlement Pays
| Claim Option | Proof | Potential Payment |
|---|---|---|
| Cash Payment A | Reasonable documentation showing class membership | Up to $10 |
| Cash Payment B | No documentation required | Up to $5 |
| Household limit | One cash payment per household | Up to $10 total |
The words up to matter. The $5 and $10 amounts are not guaranteed minimum payments. If the total amount needed for valid claims and other settlement costs exceeds the money available, payments are reduced pro rata.
The $20.5 million is also not a fund reserved entirely for consumers. The maximum cash payment covers valid class member payments, settlement administration, court-approved attorneys’ fees and costs, and service awards to the class representatives.
Class counsel may ask the court for fees, costs and expenses of up to 37.5% of the maximum cash payment, or $7,687,500. The class representatives may request service awards of up to $2,500 each.
If money remains after valid claims and the other settlement obligations are paid, the agreement provides for residual funds to revert to CVS and Criteo rather than automatically increasing payments to people who filed claims.
Who Qualifies
The settlement class generally includes living individuals who accessed a CVS digital property in the United States before July 27, 2026.
Covered digital properties include CVS.com, CVSHealth.com, the CVS mobile app and other CVS digital properties covered by the settlement.
A purchase is not required.
Someone who visited a covered CVS website or used the CVS app before the cutoff date may qualify even if they never completed an online purchase. A purchase made only at a physical CVS store does not by itself establish that the person accessed a covered digital property.
The settlement limits cash recovery to one payment per household. A household is based on the same mailing address, so multiple people living at one address do not each receive a separate payment.
What Proof You Need
Nothing is required for the up-to-$5 payment beyond completing the claim form and certifying that you meet the settlement requirements.
To request up to $10, you need reasonable documentation showing that you accessed a covered CVS digital property before July 27, 2026.
Examples listed in the settlement materials include:
- Browser history showing access to a covered CVS website
- Screenshots showing dates
- Email receipts from CVS online purchases that demonstrate access to a covered digital property
- Other records reasonably showing that you used a covered CVS digital property before the cutoff
You do not need to prove identity theft, fraud or a specific financial loss.
The settlement administrator can review claims for completeness, duplication or fraud and may request additional information.
Deadlines
November 16, 2026. Claim deadline. Claims must be submitted by the deadline to receive a payment.
November 1, 2026. Opt-out deadline. Excluding yourself is the way to keep the right to pursue the released claims separately.
November 1, 2026. Objection deadline. Class members who disagree with the settlement can object without excluding themselves.
December 1, 2026 at 9:30 a.m. Eastern. Final approval hearing. The hearing is scheduled to take place virtually by Zoom. The date or time can change.
How and When You Get Paid
Claims can be submitted online through the official CVS Digital Privacy Settlement website or by using the paper claim process provided by the settlement administrator.
Some class members received a notice with a Login ID and PIN. People who did not receive those credentials can still use the settlement site’s claim process if they otherwise qualify.
Payment options include PayPal, Venmo, Zelle or a paper check.
Payments are not immediate. The settlement must receive final approval and any appeals must be resolved before distribution. The settlement materials provide for payments to approved claimants after the settlement becomes final.
Paper checks expire after 180 days.
The Settlement Administrator can be reached at:
CVS Digital Privacy Settlement
c/o Settlement Administrator
P.O. Box 1110
Costa Mesa, CA 92628
Phone: 888-654-1271
What the Lawsuit Alleged
The case is Brewer, et al. v. CVS Pharmacy, Inc. and Criteo Corp., Case No. CACE-26-008094, pending in the Circuit Court of the 17th Judicial Circuit in and for Broward County, Florida.
The plaintiffs alleged that technology embedded in CVS digital properties transmitted information about users to Criteo or other technology providers and third parties.
The allegations involved information described as health or private information, personal information, browsing data, identifiers and other information associated with people using CVS digital properties.
The plaintiffs claimed those disclosures violated federal and state privacy laws.
CVS and Criteo deny wrongdoing. The court has not ruled that either company violated the law, and the proposed settlement resolves the claims without a trial.
What Happens If You Do Nothing?
If you do nothing, you will not receive a settlement payment.
You will still remain part of the settlement class if the court grants final approval, which means you will generally be bound by the settlement and unable to bring a separate case over the same released claims.
If you want to keep the right to pursue those claims separately, you must exclude yourself from the settlement by November 1, 2026.
Frequently Asked Questions
What counts as proof for the $10 option?
Examples include browser history, dated screenshots and email receipts that show you accessed a covered CVS digital property before July 27, 2026.
Can two people at the same address each get paid?
No. The settlement allows only one cash payment per household.
Is the settlement final?
No. The final approval hearing is scheduled for December 1, 2026.
Where do I file?
Use the official CVS Digital Privacy Settlement website.
About This Page
RecallRefunds.com is a consumer information site. We are not the Settlement Administrator, a law firm, CVS Pharmacy, Criteo, or a government agency. This page summarizes the CVS digital privacy class action settlement and is general information, not legal advice.