When a product is recalled, the manufacturer offers a remedy. Knowing the difference helps you choose the option that’s best for you.
Full refund
You return the item (or proof it was disposed of) and get your money back. Common when the product can’t be safely fixed.
Replacement
You receive a corrected version of the product, often from a new production run. Common for defects tied to a specific batch.
Free repair
The manufacturer fixes the item or sends a repair kit at no cost. Common for vehicles, car seats, and appliances.
Reimbursement or store credit
You’re paid back for a related cost — like a replacement part you already bought — or issued store credit. Keep receipts to make claims easy.