Woof Complete Canine Chicken Recipe Recall: Salmonella in 639 Frozen Raw Dog Food Bags

What Was Recalled?

If you have a 6 lb bag of Woof Complete Canine Chicken Recipe marked with lot code BB012729, stop feeding it to your dog. Oma’s Pride of Avon, Connecticut originally announced the recall on August 12, 2026. The FDA-posted announcement was updated on August 17 to clarify that the three reported illnesses occurred in dogs, not humans.

The recall was triggered after the FDA received a consumer complaint, collected a sample of the product and confirmed Salmonella contamination. Woof Complete Canine Chicken Recipe is frozen raw dog food sold frozen in individually wrapped portions. Oma’s Pride is continuing to investigate how the contamination occurred, and no other products, sizes or lots from the company are affected.

Oma’s Pride is a fourth-generation family-owned company based in Avon, Connecticut, with more than 75 years of food manufacturing experience.

Which Products Are Affected?

A total of 639 bags are affected. The product is sold in a gusseted stand-up pouch containing 12 individually wrapped, 8 oz vacuum-sealed portions. The item number is F-WOOFC-6 and the UPC is 8 7938400145 9.

Why Was It Recalled?

The FDA tested a sample after receiving a consumer complaint and confirmed Salmonella contamination. Three illnesses in dogs have been reported in association with this lot to date.

Salmonella can cause illness in dogs and also poses a health risk to humans who handle contaminated pet food. In humans, Salmonella can cause nausea, vomiting, diarrhea, abdominal cramping and fever. More serious complications can occur in some cases.

Pets with Salmonella infections may have lethargy, diarrhea or bloody diarrhea, fever, vomiting, decreased appetite or abdominal pain. Some infected pets may show no symptoms but can still carry and spread the bacteria. The FDA clarified on August 17 that no human illnesses have been reported in connection with this recall. The three reported illnesses were all in dogs.

What Should Consumers Do?

• Stop feeding the product immediately and keep it away from any other pets.
• If your dog has symptoms, contact your veterinarian and tell them your dog may have consumed food contaminated with Salmonella.
• Call Oma’s Pride at 1-800-678-OMAS to arrange a refund. Lines are open Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern time.
• Do not sell or donate the recalled product to anyone, including other pet owners.
• Wash and sanitize any bowls, cups, storage containers and utensils that came into contact with the food. Wash your hands thoroughly after handling the product or any exposed surfaces.

Refund, Replacement or Repair Information

Oma’s Pride is offering a refund for the recalled product. Contact the company by calling 1-800-678-OMAS, Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern, or by emailing hello@omaspride.com.

The recall notice does not say whether a receipt or other proof of purchase is required. If you no longer have the receipt or packaging, contact Oma’s Pride and ask what information they will accept.

If your dog became ill after eating the food, contact your veterinarian before discarding any remaining product or packaging. The FDA says a follow-up investigation can include collecting pet food or seeking a diagnostic sample from the pet.

Where Was It Sold?

The recalled lot was distributed in AZ, CA, IN, KY, LA, MD, NJ, NV, NY, PA and VA through retail and wholesale accounts and directly to consumers through online orders shipped frozen. Distribution took place from February 12 through May 15, 2026.

This means you may have purchased it from a retailer or ordered it online. Check your email for past Oma’s Pride or Woof orders, and check your freezer.

If you bought it in person, check the package against the affected lot information. If you ordered it online, look for an order confirmation, packing slip or invoice that can help identify your purchase.

How to Identify the Recalled Product

The recalled lot code is BB012729 and the manufacturing date is 1/27/2026. The expiration or best-by date is 1/27/2029. The item number is F-WOOFC-6 and the UPC is 8 7938400145 9.

Because this is a frozen product with a January 2029 expiration date, consumers may still have affected bags stored in their freezers.

If you have a Woof bag in your freezer and cannot read the code clearly, contact Oma’s Pride with any product or purchase information you still have.

What If My Dog Was Injured?

Take your dog to a veterinarian and tell them the dog may have consumed a product contaminated with Salmonella.

Salmonella in dogs can cause diarrhea or bloody diarrhea, fever, vomiting, lethargy, decreased appetite and abdominal pain. Some infected dogs may show no symptoms.

The recall announcement offers a refund for the recalled food but does not say whether Oma’s Pride will reimburse veterinary expenses. If your dog required treatment, keep your veterinary invoices and records, the product packaging, photos of the lot code and expiration date, and any receipts or order confirmations.

If you want to seek reimbursement beyond the product refund, contact Oma’s Pride about your expenses. Legal options may also depend on the circumstances and your state’s law. This page does not recommend any firm.

How to Report an Incident

Report problems with pet food to the FDA through its How to Report a Pet Food Complaint page, which directs consumers to the Safety Reporting Portal. Reports can be filed as a guest without providing your name or other personal information.

Have the lot code and, if possible, the original packaging on hand. The FDA says the lot number and use-by or expiration date are especially important for follow-up, and the agency may seek to collect the food or a diagnostic sample from your dog.

The FDA also lists 1-888-INFO-FDA (1-888-463-6332) as its general contact number.

If your dog became sick, veterinarian contact information, diagnosis, medical records and diagnostic laboratory results can also be useful when submitting a report.

Official Recall Information

This is a voluntary company recall conducted in coordination with the FDA. The FDA received the original consumer complaint, collected and tested a sample of the food, and confirmed Salmonella contamination.

The announcement was updated on August 17, 2026 to clarify that the three reported illnesses were in dogs only and that no human illnesses had been reported.

The recall distribution dates of February 12 through May 15, 2026 tell you the window when affected bags were shipped.

You can review the official FDA recall announcement for the latest information.

Frequently Asked Questions

How long does Salmonella survive on surfaces and how should I sanitize?

Salmonella can survive for several weeks in dry environments and several months in wet environments. Wash bowls, utensils, storage containers and other contaminated surfaces with hot soapy water before disinfecting them.

FDA raw-pet-food guidance says a solution of one tablespoon of bleach per quart, or four cups, of water can be used as a disinfectant. For one gallon of water, use ¼ cup of bleach.

What if I already fed some to my dog and they showed no symptoms?

Some dogs infected with Salmonella show no symptoms but can still carry and shed the bacteria. Stop feeding the recalled product even if your dog appears healthy, practice good hygiene around feeding areas and watch for symptoms. Contact your veterinarian if your dog becomes sick.

How long do I have to claim the refund?

The recall notice does not specify a deadline for claiming the refund. Contact Oma’s Pride at 1-800-678-OMAS or hello@omaspride.com for current refund instructions.

Can I return opened bags or partially used packages?

The recall notice does not say whether an opened or partially used bag affects refund eligibility. Contact Oma’s Pride directly with details about your purchase.

What if I already threw away the bag and have no proof?

The notice does not say whether a receipt is required. If you threw away the bag or no longer have the receipt, contact Oma’s Pride with whatever purchase information you still have and ask what they will accept.

Are other pets in my household at risk if one dog ate the recalled food?

Yes, there can be a risk. Dogs and cats can carry and shed Salmonella even without symptoms, potentially spreading the bacteria to people, other pets and household surfaces. Clean contaminated feeding items and surfaces, wash your hands after handling the food or your pet, and contact your veterinarian if another pet develops symptoms.

How common are recalls for frozen raw dog foods?

Raw pet foods have been recalled periodically for Salmonella and other pathogens. The FDA says pet food containing raw or uncooked meat is more likely than processed pet food to test positive for Salmonella.

If you feed raw food regularly, monitor FDA recall announcements for new safety notices.

Does freezing kill Salmonella?

No. Freezing prevents bacterial growth but does not kill Salmonella. Frozen contaminated food can therefore remain contaminated after it is thawed.

What legal options do I have if my vet bills are high?

The recall announcement covers a refund for the recalled food but does not say whether Oma’s Pride will reimburse veterinary bills.

If your dog required treatment, keep veterinary records, invoices, purchase information, product packaging and photos of the recalled product. You can also contact Oma’s Pride and ask whether they will consider additional expenses related to your dog’s illness.

Legal options may depend on the circumstances and state law. This page does not recommend any law firm.

How do I know if my dog’s symptoms are Salmonella versus another illness?

Symptoms such as diarrhea, vomiting, fever and lethargy can have many causes. Tell your veterinarian that your dog consumed food from a lot recalled for Salmonella so they can decide whether diagnostic testing is appropriate.

If you still have the food, ask your veterinarian whether you should preserve a sample. The FDA may also request pet food or diagnostic samples as part of a follow-up investigation.

About This Page

RecallRefunds.com is a consumer information site. We are not a recall administrator, a law firm, a government agency, or Oma’s Pride. This page summarizes a public product recall and is general information, not legal or veterinary advice. If you’re unsure whether your product is affected, check the lot code against the official notice linked above.

Related Recalls

• Can Consumer Complaints Cause a Product Recall? – How a report like the one that triggered this recall turns into an FDA investigation.
• What to Do After a Product Injury or Property Damage – Preserving evidence and understanding what a recall remedy covers.
• Do Recall Refunds Expire? – How long you have to claim a refund after a recall is announced.